Customer reviews of M V Cars

By Edmund Ross G on 27 April 2018 | Verified purchase

I got the car that I wanted, in great condition, for a very reasonable price, including a 6-month warranty. Its MOT was due soon after I bought it, so M V paid for the cost of the MOT, and would have paid for any work required if it had failed (which it didn't). Overall very happy.

By LORRAINE C on 06 April 2018 | Verified purchase

No pressure, no hassle, nice people to do business with. Long test drive, whole experience was easy. Would recommend 5*

By Dave L on 20 January 2018 | Verified purchase

An absolute pleasure doing business with MV cars. They could not have been more helpful thank you. I was even offered lunch. I have had my Nissan Note 6 weeks now and I absolutely love it. Highly recommended dealers.

By Colin D on 02 November 2017 | Verified purchase

I purchased a Volkswagen Eos from MV Cars. The process was easy & MV Cars were helpful. The preparation of the car was first class & considering the car is 9 years old the immaculate paintwork looked like a new car. So far the car makes me smile every time I take it out for a ride. Thank you! MV Cars are in the process in using an aircraft hanger for their car establishment which will give future customers a better feel for the customer satisfaction.

Reply from M V Cars on 05/11/17

Got to say it was a pleasure doing business with you and we are so pleased you love the car - we try our best to prepare every car to the highest standard possible( year and mileage permitting ) - Still waiting on the news for our second premises, hopefully in the new year now. We hope to see you again if you ever think about an upgrade or another car. Once again many thanks for your business.

By Ray B on 28 November 2020 | Purchase not verified

Discovered serious whining sound within hours of picking up, called to ask that his mechanic looks at it, but they refused and insisted on using the warranty. Had it checked out may require new gear box costing between £1500 and £2000. Not convinced Warranty will cover full costs. MV Motors didn't seem concerned or surprised there was a fault so perhaps they were aware before the sale?

Reply from M V Cars on 05/12/20

Firstly i have been at the other end of a phone every time you have phoned - Your implication that we don’t care or can’t be bothered is completely untrue isn’t it . sending me a message at 18.29 on a Saturday evening and expecting an answer when we are closed is not going to get an answer till the next morning - I hope you think this is reasonable. Also saying that we knew about the problem is a complete fallacy -according to you , you did not notice it for 3 days ( I have emai Proof from you) I can show you over £400 of preparation bills on this car - We are into preparation rather than a cure . My company has in no way said we would not cover the repair -nor has Handler Protect for that matter in fact i spoke with my rep about this ( mentioned to him we haven’t claimed anything for over 4 months on any of our cars - he said it should not be a problem to sort out but and he said get it diagnosed first, lets see whats wrong with it and what the actual remedy is . Mv Cars

By Andrew J on 04 March 2020 | Purchase not verified

Bought a Vauxhall insignia from MV Cars. Amazing car. Mervyn and Dannie were so helpful. No pressure selling and made sure that I was happy. Couldn’t be happier! Give them a try you won’t be disappointed.

By Tim F on 19 June 2019 | Purchase not verified

I bought a silver focus TDCI from MV cars brentwood. Merv and Dani were great, the whole experience was relaxing and they were most helpful including delivering it locally to my home. The car was good value and drives nice. I would recommend them to anyone looking for a car.

Reply from M V Cars on 16/07/19

Hi Tim thank you for your review - glad your enjoying the car - Hopefully see you soon when you need another . MV Cars

By B J on 31 May 2019 | Purchase not verified

Such a surprisingly nice location and we can't fault the service and the team, real people selling real deals. No hard sell necessary as MV Cars have a good range of quality used vehicles to choose from. It didn't feel like it but we were there for a few hours for a car we found on auto trader. Test drive was great and negotiation was like a conversation between new friends, no pressure to make a decision and transparency, love it! A fare price was paid and Dani & Co went the extra mile to address really minor issues, thanks guys. Shame we didn't met Merv...but thanks for your input too.The girls are so pleased with their new car that we will always considered MV motors for any future purchase, first and foremost

Reply from M V Cars on 16/07/19

Such a wonderful review - many thanks and we look forward to seeing you again in the future - all repeat business like we said will have extras and discount thrown in . kind regards MV Cars

By Daniel B on 25 May 2019 | Purchase not verified

Excellent service, guided us through every part of the purchase showing a lot of patience, nothing was too much trouble for them. Would highly recommend them.

By Billy B on 09 March 2019 | Purchase not verified

We bought a 2007 Vauxhall Corsa From Mervyn and Dannie in January 2019. Very helpful and honest people. They were very accommodating and helped in every way that they could. We highly recommend them and would be happy to buy a car from them again.