Customer reviews of M V Cars

By Ray B on 28 November 2020 | Purchase not verified

Discovered serious whining sound within hours of picking up, called to ask that his mechanic looks at it, but they refused and insisted on using the warranty. Had it checked out may require new gear box costing between £1500 and £2000. Not convinced Warranty will cover full costs. MV Motors didn't seem concerned or surprised there was a fault so perhaps they were aware before the sale?

Reply from M V Cars on 05/12/20

Firstly i have been at the other end of a phone every time you have phoned - Your implication that we don’t care or can’t be bothered is completely untrue isn’t it . sending me a message at 18.29 on a Saturday evening and expecting an answer when we are closed is not going to get an answer till the next morning - I hope you think this is reasonable. Also saying that we knew about the problem is a complete fallacy -according to you , you did not notice it for 3 days ( I have emai Proof from you) I can show you over £400 of preparation bills on this car - We are into preparation rather than a cure . My company has in no way said we would not cover the repair -nor has Handler Protect for that matter in fact i spoke with my rep about this ( mentioned to him we haven’t claimed anything for over 4 months on any of our cars - he said it should not be a problem to sort out but and he said get it diagnosed first, lets see whats wrong with it and what the actual remedy is . Mv Cars

By Andrew J on 04 March 2020 | Purchase not verified

Bought a Vauxhall insignia from MV Cars. Amazing car. Mervyn and Dannie were so helpful. No pressure selling and made sure that I was happy. Couldn’t be happier! Give them a try you won’t be disappointed.

By Tim F on 19 June 2019 | Purchase not verified

I bought a silver focus TDCI from MV cars brentwood. Merv and Dani were great, the whole experience was relaxing and they were most helpful including delivering it locally to my home. The car was good value and drives nice. I would recommend them to anyone looking for a car.

Reply from M V Cars on 16/07/19

Hi Tim thank you for your review - glad your enjoying the car - Hopefully see you soon when you need another . MV Cars

By B J on 31 May 2019 | Purchase not verified

Such a surprisingly nice location and we can't fault the service and the team, real people selling real deals. No hard sell necessary as MV Cars have a good range of quality used vehicles to choose from. It didn't feel like it but we were there for a few hours for a car we found on auto trader. Test drive was great and negotiation was like a conversation between new friends, no pressure to make a decision and transparency, love it! A fare price was paid and Dani & Co went the extra mile to address really minor issues, thanks guys. Shame we didn't met Merv...but thanks for your input too.The girls are so pleased with their new car that we will always considered MV motors for any future purchase, first and foremost

Reply from M V Cars on 16/07/19

Such a wonderful review - many thanks and we look forward to seeing you again in the future - all repeat business like we said will have extras and discount thrown in . kind regards MV Cars

By Daniel B on 25 May 2019 | Purchase not verified

Excellent service, guided us through every part of the purchase showing a lot of patience, nothing was too much trouble for them. Would highly recommend them.

By Billy B on 09 March 2019 | Purchase not verified

We bought a 2007 Vauxhall Corsa From Mervyn and Dannie in January 2019. Very helpful and honest people. They were very accommodating and helped in every way that they could. We highly recommend them and would be happy to buy a car from them again.

By Andrew H on 08 February 2018 | Purchase not verified

Bought vehicke for my son's first carv vw polo.veey happy with car and service provided. Wheels were tatty on car but was made like new before picking up.also included a new mot.more than happy to purchase another vehicle in future

By Char H on 14 November 2017 | Purchase not verified

Good company decent quality good service and very helpful

By Michael T on 13 October 2017 | Purchase not verified

I was very happy with the service that was provided, extremely knowledgeable and offered great advice when trying to decide which car was best for my son. My son is over the moon with his new car and has already said he wants to go back again next year for an upgrade.

By Charlie K on 10 October 2017 | Purchase not verified

Recently purchased a car from Mervyn & his team. I didn’t want to leave a review straight away......wanted to give it a couple of weeks to see how I’d get on with the car. All I can say is 5 star service!!!! Keep up the great work.